Our Ponte Vedra Veterinary Staff
Meet the talented staff of Crosswater Animal Hospital!
Get to know some of the most talented veterinary staff in the Ponte Vedra, FL area before your next visit! The staff here at Crosswater Animal Hospital are committed to providing exceptional veterinary services and care for all of our patients and clients. Learn more about our outstanding team members with the information below.
Beth Lorraine Paterson, Client Care Coordinator & Manager
Beth Lorraine Paterson is a full-time Client Care Coordinator and Manager here at Crosswater Animal Hospital. She loves interacting with patients and their families! Beth is the first person to see patients when they come in for a visit and she loves greeting them with a smile! We are so grateful for Beth's ability to multitask and her passion for excellent customer service. She has an Associate's Degree in Business and a certification as a Veterinary Technology Assistant.
Beth is a true Jersey girl with a very caring personality. She is a team player who is like family to everyone who works at Crosswater Animal Hospital! Previously, Beth worked as a personal trainer and she enjoys spending her free time working out at the gym. She also loves spending time with her family and going on adventures.
Heather Fox, Lead Veterinary Technician
Heather Fox is a Lead Veterinary Technician at Crosswater Animal Hospital. She’s been a part of our team since August 2019. Some of Heather’s job responsibilities include administering medications and vaccines, preparing and monitoring for surgeries and dental procedures, and taking radiographs. She loves being an advocate for patients and working side by side with our team. “Crosswater Animal Hospital is a great place to learn and grow,” says Heather. “Such a positive group to work with. Everyone is so uplifting.”
Heather has an A.S. in Veterinary Technology from Pensacola State College and an A.A. from Florida State College of Jacksonville. At home, she has a 10-year-old Toy Poodle named Jack and a mouse named Gus Gus. When Heather is not caring for patients, she likes to spend her free time and the beach and binge-watching her favorite shows on Netflix.
Rachel Quinlan, Receptionist
Rachel Quinlan is our part-time Receptionist at Crosswater Animal Hospital. She joined our team in August 2023, but she’s worked in the animal field for over 13 years! She manages customer relations, from checking our clients in and out, taking calls, and making sure everything is in order, so everyone can focus on the most important aspect – your pets.
Rachel loves interacting with both the clients and pets, making their appointments efficient and enjoyable with her organized talent and friendly disposition.
“The client has a community feel and I always enjoy the clients and staff,” she shares.
At home, Rachel has two dogs: Kaido, a 14-year-old male Shiba Inu, and Tucker, a five-year-old male Golden Retriever. In her free time, she enjoys finishing, biking, and spending time with her child and husband.
Savannah Donston, Veterinary Technician
Savannah Donston is a full-time Veterinary Technician at Crosswater Animal Hospital. She joined our team in July 2023, but has worked in the animal field for over seven years as a vet tech. Her daily responsibilities include x-ray tech, surgery, phlebotomy, and patient care, which is her personal favorite. Her positive attitude makes her a joy to be around!
“I like working here because the people I work with make it fun and positive,” Savannah says. “Our clients are always nice, and I enjoy seeing the patients grow.”
At home, Savannah has two dogs: Archie, a seven-year-old Chi mix, and Piggie, an 11-month-old Pitbull. She loves taking them both to the dog park and dog beach.
In her free time, Savannah enjoys going to the gym, the beach, and Sunday brunch.
Lexi Brooke Rivas, Veterinary Assistant
As a veterinary assistant, Lexi helps restrain animals, take temperatures, clean, walk and feed the animals, and take tests. She loves being around the animals and friendly staff, helping as much as she can.
“I love the staff here, it is such a clean clinic and very well kept. It is also close to home, which is convenient. Dr. Zalud was so welcoming and helpful when hiring me! It has also developed my passion for continuing to work with animals.”
When she’s not working, Lexi is in school and dual enrollment. She hangs out with her friends, family, and dogs. On occasion she babysites, and she attends church every Sunday and serves with children. She also enjoys playing volleyball, basketball, being outdoors, and riding her dirt bike with her father.
Valencia, Receptionist
Valencia joined Crosswater Animal Hospital in August 2021. As a receptionist, her responsibilities are faxing, refilling stock, handling transactions, communicating with clients, and more. Valencia’s favorite part of the job is talking to the customers and is a friendly face that brightens the room. Valencia is currently enrolled in UNF, majoring in psychology.
“I like working at CAH because the doctors actually care about your pet and take time to speak with clients,” she says of working at Crosswater Animal Hospital.
Valencia enjoys working with K9’s for Warriors, hanging out with her three dogs Gracie Mae, Chowder, and Krueger, skateboarding, traveling, baking, and trying new restaurants.
Vivian Adela Gerin, Receptionist
A member of our team since June of 2023, Vivian answers phones to address any concerns or questions, schedules appointments, checks patients in and out and forwards medical records upon request. Her favorite part of the job is checking in and out patients as they greet her with kisses and jumps. Vivian is always willing to learn new skills and has excellent attention to detail. She has a master's degree in biomedical science.
“I really love meeting new patients of different breeds and how unique each one is. Being greeted at the front desk with love and affection is a plus.”
Vivian has a one-year-old mixed-breed dog named Gracie, who loves everyone at the hospital! In her free time, Vivian is either at the gym working out or kickboxing. She’s also a certified spin instructor. She also loves a good outdoor hike and being one with nature!