Our Ponte Vedra Veterinary Staff

Meet the talented staff of Crosswater Animal Hospital!

Get to know some of the most talented veterinary staff in the Ponte Vedra, FL area before your next visit! The staff here at Crosswater Animal Hospital are committed to providing exceptional veterinary services and care for all of our patients and clients. Learn more about our outstanding team members with the information below.

Ponte Verda Veterinary Staff

Allison Staley, Client Care Coordinator

Allison Staley joined Crosswater Animal Hospital as Client Care Coordinator in October 2014. As Client Care Coordinator, her responsibilities include greeting clients, scheduling appointments, answering telephones and being our IT guru. Allison's computer expertise, which was acquired by attending the ICM School of Business in Pittsburgh, has made her a valuable asset to the Crosswater Animal Hospital team.

"I love the way our staff genuinely cares about every patient and the amount of time spent individually with each family and every pet," she says.

In her free time Allison enjoys spending time with her husband and two daughters.
One is a software developer locally and the other plays soccer for the University of North Alabama. She's also the happy pet parent of five dogs - Two "Career Changed" former K9's for Warriors prospects, a German Shepherd named Anzio (pictured) and a Golden Retriever named Renegade, a Chiweenie named Cheenie, a German Shepherd named Sadie and a Pomeranian named Simone.

Ponte Verda Veterinary Staff

Beth Lorraine Paterson, Client Care Coordinator

Beth Lorraine Paterson is a full-time Client Care Coordinator here at Crosswater Animal Hospital. She loves interacting with patients and their families! Beth is the first person to see patients when they come in for a visit and she loves greeting them with a smile! We are so grateful for Beth's ability to multitask and her passion for excellent customer service. She has an Associate's Degree in Business and a certification as a Veterinary Technology Assistant.

Beth is a true Jersey girl with a very caring personality. She is a team player who is like family to everyone who works at Crosswater Animal Hospital! Previously, Beth worked as a personal trainer and she enjoys spending her free time working out at the gym. She also loves spending time with her family and going on adventures.

Ashley Andreoni, Veterinary Technician

Ashley Andreoni joined our team in March 2020 as a full-time Veterinary Technician! She helps our office run smoothly by taking patient history, collecting vitals, assisting and prepping for surgical procedures, running lab work and helping with dental procedures. Ashley brings such a positive energy to our team! She loves spending time with the animals and getting to learn new things every day. We are so happy to have such a dedicated veterinary professional on our staff!

Before coming to work at Crosswater Animal Hospital, Ashley worked for about 4 years at other veterinary care centers. Ashley also has a Bachelor's Degree in Biology from Florida State University and is planning on applying to Veterinary School in September, 2020.

When asked why she loves working at Crosswater Animal Hospital, Ashley says "I love working with the other techs and the veterinarians here! You get to know the patients and clients on a personal level."

At home, Ashley has two pets of her very own! Teddy is her adorable three year old Chihuahua and Tuna is her 1 year old domestic shorthair kitten. In her free time, Ashley loves to read, travel, paint and spend time with her family.

Ponte Verda Veterinary Staff

Ashley Brown, Veterinary Technician

Since joining the Crosswater Animal Hospital team as a Veterinary Technician, Ashley has been working hard to establish meaningful client and patient connections. She has made great efforts to assist our veterinarians in providing the best care possible by collecting patient history and vitals, monitoring anesthesia and assisting in surgical procedures, running routine lab work and diagnostic tests, filling prescriptions for patients and much more. The part of her job that Ashley likes best is having the ability to help sick or injured pets restore their health and happiness, while seeing their progression along the way.

Ashley has been working in the animal related field for a few years, having prior experience as a Receptionist and Veterinary Technician. She aspires to pursue an education or program to attain certification in veterinary technology.

When asked about working with Crosswater Animal Hospital, Ashley says “The Doctors and Technicians alike both treat pets and their owners like family. I always feel it’s not only a place to work for me, or just a job, but it feels like another family and home.”

Ashley is a volunteer for a Florida Great Dane rescue called Foster, Transport and Rescue. She owns two Great Danes, Kane and Dixie, both of whom are rescues. She also has rescued a Mini Dachshund named Toby and a black Lab named Jake. Ashley is an avid Disney person, as she and her husband have season passes to Disney World. In her spare time she likes to collect pottery, play with her dogs and visit with her loved ones.

Courtney Dowd, Veterinary Technician

Courtney Dowd is a Veterinary Technician here at Crosswater Animal Hospital. Her job responsibilities include administering anesthesia, blood draws, and being an exam room technician. She loves working at Crosswater Animal Hospital because of the high-quality care the practice serves and the friendly, hardworking team she’s surrounded by day by day. Helping pet owners feel at ease is what she likes best about her job.

Courtney has several years of specialty experience, specifically surgery and oncology, which includes radiation and chemotherapy. She has an associate’s degree from Bel-Rea Institute of Animal Technology in Denver, Colorado. In her free time, Courtney loves spending time with her husband and son. She also enjoys watching movies, hiking, pet sitting, and travel.

Ponte Verda Veterinary Staff

Heather Fox, Veterinary Technician

Heather Fox is a Veterinary Technician at Crosswater Animal Hospital. She’s been a part of our team since August 2019. Some of Heather’s job responsibilities include administering medications and vaccines, preparing and monitoring for surgeries and dental procedures, and taking radiographs. She loves being an advocate for patients and working side by side with our team. “Crosswater Animal Hospital is a great place to learn and grow,” says Heather. “Such a positive group to work with. Everyone is so uplifting.”

Heather has an A.S. in Veterinary Technology from Pensacola State College and an A.A. from Florida State College of Jacksonville. At home, she has a 10-year-old Toy Poodle named Jack and a mouse named Gus Gus. When Heather is not caring for patients, she likes to spend her free time and the beach and binge-watching her favorite shows on Netflix.

Ponte Verda Veterinary Staff

Mackenzie Matheny, Veterinary Assistant

Mackenzie is our Veterinary Assistant at Crosswater Animal Hospital who joined our team in June 2018. She works alongside our doctors assisting patients, as well as, filling in for our receptionist performing office duties. She has a Doctorate of Physical Therapy from the University of St. Augustine for Health Sciences. Her background in physical therapy, attention to detail and professionalism make her a great fit for our team.

When discussing Crosswater Animal Hospital, Mackenzie shares, "I love working at this clinic because of the one-on-one time you get to spend getting to know the pets and their families. I also love the personal and efficient care they provide to families and their furry family members."

Mackenzie is our resident cat lady with four cats as part of her family: Himmie, a Persian and Himalayan mix, Tarzan, a gray and white domestic short hair, Odette, an orange Tabby, and Batman, a black domestic short hair.

In her free time, Mackenzie spends most of her time crafting, running, tumbling and playing ultimate Frisbee. She also enjoys traveling and exploring with her husband to discover delicious local eateries.

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